PuraLink treats protected health information as a clinical responsibility. Our controls, agreements, and access practices are designed to protect patient data while enabling authorized care coordination.
Security is part of implementation, daily operations, and ongoing oversight, not a checkbox added after launch.
When PuraLink handles PHI on behalf of a covered entity, we establish the appropriate written agreement, including a BAA where required, before the workflow begins.
We use only the information required for the agreed CCM coordination, monitoring, reporting, and support activities.
Protected health information is encrypted while transmitted between systems and while stored, helping reduce exposure across the full data lifecycle.
Access controls, least-privilege permissions, and multi-factor authentication help ensure that only authorized care-team users can view or update patient metrics.
Relevant access and workflow activity is logged so authorized administrators can review who accessed information and when.
We conduct regular risk assessments, maintain appropriate retention practices, and review controls as the service and regulatory environment evolve.
Our HIPAA approach combines administrative, technical, and contractual safeguards: encrypted data handling, controlled access, MFA, auditability, documented risk reviews, and signed BAAs where applicable.
No technology provider can responsibly promise that risk is literally zero. Our commitment is to maintain a disciplined program designed to prevent unauthorized access, detect issues early, and respond transparently when a review or incident requires action.
If your facility's compliance or IT team wants to review our data handling process before signing anything, we're glad to walk through it directly.
Talk to us